Posts Tagged joined-up marketing

Why CleverTouch Exists

Why CleverTouch Exists

According to a recent report by Ascend2, organisations that invest in marketing automation and then execute it properly are at a major advantage to those organisations that don’t. It’s a straightforward, basic statistic, and one that is blindingly obvious to us here at CleverTouch – providing optimised marketing automation services to grow our clients’ pipelines is why we exist. MA is great, so how about doing it right? It’s frustrating then, to read in the same report that nearl

September 25, 2014 No Comments Full Story

Six ways MA changes the way Marketing Managers work today

Six ways MA changes the way Marketing Managers work today

CleverTouch founder Adam Sharp looks at how marketing automation has transformed the job of the modern Marketing Manager. The idea of quarterly campaigns is replaced with continuous campaign Because the technology wasn’t there, Marketers have in the past had to be very tactical in their campaign activity. They focussed on the need to be creative, and hence over-focussed on brand and imagery to the detriment of the customer experience and journey. With programme-oriented and automated

September 9, 2014 No Comments Full Story

Working hard and feeling loved at CleverTouch

Working hard and feeling loved at CleverTouch

We received a very special surprise this week, one that warmed the hearts of CleverTouch staff. Two members of our Client Services team, Ruth Jeffery and Alex Parkin, were treated to some beautiful flowers, courtesy of CleverTouch customer, Autologic Diagnostics. [caption id="attachment_2185" align="aligncenter" width="614"] Ruth and Alex posing with their beautiful bouquets[/caption] Autologic Diagnostics provides automotive diagnostics and expert technical support to a worldwide customer

August 22, 2014 No Comments Full Story

How Oracle, Salesforce.com and IBM are fuelling the marketing automation revolution

How Oracle, Salesforce.com and IBM are fuelling the marketing automation revolution

In the technology adoption lifecycle, marketing automation platforms were quick to cross the chasm. No longer solely the remit of innovators and early adopters, the past 18 months have seen the acquisition of three of the major players in MA: late 2012 saw Oracle buy Eloqua, and global cloud computing giant Salesforce.com acquiring Pardot exactly a year ago. Most recently, IBM has followed suit with their acquisition of Silverpop, adding the MA platform to their growing ecosystem of “Smarter C

August 11, 2014 No Comments Full Story

End-user review: Make a Ping test your semi-annual habit

End-user review: Make a Ping test your semi-annual habit

Adam Sharp, CleverTouch Group MD reflects on the amount of poor data out there that is costing companies fortunes and damaging their marketing campaigns. There is however one solution, he discusses. It is still really surpassing just how bad most organisations’ data is. Did you know that most organisations’ data decays at 2.5-5 per cent a month? And even when you hit the ‘SEND’ button, do you really know how many are delivered? Do you know how many have ‘left the building?’

July 24, 2014 No Comments Full Story

50 shades of pink – why people are at the heart of CleverTouch success

50 shades of pink – why people are at the heart of CleverTouch success

50 people can do some amazing things. Take the Argonauts that left to search for the Golden Fleece, they were 50 heroes, and five years in at over 50 employees CleverTouch Group MD, Adam Sharp, reflects on some of our achievements and what he has learnt since launching the company.  Positioning and not content is everything – but it is ok to refine it. When we started we were all about joined-up-marketing. Now, as we have larger and more ambitious customers, and the Marketing Automation s

June 10, 2014 No Comments Full Story

The shift from Marketing Automation to Marketing Cloud

The shift from Marketing Automation to Marketing Cloud

CMOs and marketing professionals alike have increasingly began to see the benefits of using a marketing automation (MA) platform which can provide everything a marketer needs: email, social, analytics, lead management, and more. However, we’ve noticed in the past 18 months or so that MA platform providers, like Oracle and Marketo, have been moving away from this notion of a MA platform to a ‘Marketing Cloud’. What’s in a name? The growth in the consumerisation of IT holds some powe

March 31, 2014 No Comments Full Story

10 ways to optimise your email content

10 ways to optimise your email content

No matter if you are about to embark on your first marketing automation (MA) campaign, or whether you are a seasoned user, you’re likely considering how you can optimise your campaign results and in so doing the potential return to the business. There are a number of ways this can be achieved, from optimising emails for mobile, through to design and content. Below, Jane Allan, Client Services Director here at CleverTouch shares her top 10 tips for writing email content based on our expe

February 18, 2014 No Comments Full Story

If 2014 is the year of mobile – make sure your email content is optimised

If 2014 is the year of mobile – make sure your email content is optimised

It’s looking like 2014 really is the ‘year of mobile’, but that’s also what we thought last year and the previous two or three years before that. So what is it that will make 2014 the year mobile finally takes centre stage and why is important for marketers? There have been a few recent announcements that have caught our attention and made us think that 2014 really is the year for mobile: Research from Litmus found that 51 per cent of email is now opened on a mobile device In-Ap

February 5, 2014 No Comments Full Story

2014: the year marketing becomes a change maker

2014: the year marketing becomes a change maker

Six steps for driving organisational change from within the marketing department As the festival season, marketing and music alike, draws to a close we are left reflecting on what the rest of the year will hold, and what the priorities for 2014 should be. At Econsultancy’s funnel event, part of its Festival of Marketing, Adam Sharp, CleverTouch Group MD, shone a light on what CEOs believe marketing’s role is with the most important point being: CEOs believe it’s marketing’s responsibili

October 10, 2013 No Comments Full Story

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